Our Return
Policy
It is our policy to ship the part you requested in a timely
manner. Of utmost importance to us, we want you, our customer, to
be treated as we would want to be treated. Here is a short list
of the regulations we live by.
* All returns must have
our PR number. E-mail us for this number.
*
No PR numbers will be issued after 30 days.
* All returns must
be received within 20 days of the authorization.
*
Special non stock items are non-returnable.
* All returnable parts must
be in original packing and in new like condition.
* All returnable parts
should be insured for their full value. Damaged or lost parts are
non-refundable.
* All return must be
freight pre-paid. COD returns will not be excepted.
* All returns will
be carefully inspected prier to any refunds.
* Refunds
will be issued in the same manner the parts were paid for. (If you
paid by credit card, your card will be credited, etc.)
* No returns on electrical
parts unless we miss-boxed the part you ordered, and no returns if the
part has been installed!
* A restocking fee
of 15% may apply and be deducted from your refund unless the error is
on our part.
* State taxes will be
refunded on all excepted returns
If you have any
questions on our refund policy do not hesitate to
e-mail
us at dws1@dwsmotormachine.biz